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Refund Policy

Terms of Sale. By agreeing to our terms and conditions, you agree that you understand the products purchased contain hemp-derived ingredients with less than 0.3% Delta-9 THC. We make no claims as to any benefits from our products as these products have not been evaluated by the Food and Drug Administration.

Refund Policy. Our products carry a thirty (30) day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within thirty (30) days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy. Complete terms of purchase are provided at checkout.

Damage Due to Freight or Shipping. All of our products are tested by an independent third-party laboratory to confirm potency and safety. We deliberately inspect each order to ensure accuracy and quality. Please check your order carefully to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within forty-eight (48) hours. Please contact us at customerservice@tryfloral.com and provide detailed information for any product damaged during shipping within that time. Please include a full description, including pictures, of the damages to the product.