Frequently Asked Questions

Here's our elevator pitch:

Two things: transparency and the THC.

At Floral, you can see exactly where the hemp in your can comes from. If you want a deeper explanation of why this is important, check out our Farm-to-Fridge page.

We grow the hemp, extract it, purify it, can it, and ship it — one family, one facility, and nothing ever leaves our chain of custody. No mystery ingredients, no third-party processors, no fine print about who actually made your drink.

And the Delta-9 THC in every can is separated directly out of the plant using chromatography. This means you’re getting the naturally occurring Delta-9 THC in the plant—not some synthetic partial conversion. Much of the market takes a shortcut instead: converting CBD into THC with harsh acids — quicker and cheaper, but it leaves behind semi-converted material with no toxicology data. For us, that’s a non-starter. If we can’t account for every step from the soil to the can, we don’t sell it.

Our customers report that 2.5mg is similar to the effect of a beer or glass of wine. Similarly, their feedback suggests 5mg is more like a strong cocktail, whereas the 10mg affects average users like 2-3 cocktails.

All three strengths are designed to give an onset effect similar to alcohol, rather than the slower, harder-to-gauge effect of an edible — effects build gradually as the THC absorbs.

Floral is a hemp-derived, Farm Bill compliant product (≤0.3% Delta-9 THC by dry weight), but individual state law varies and changes. Please check out our informational Hemp Law Resource, but verify with your local laws before purchasing.

It means we grow the hemp ourselves on our own Indiana farm, extract and purify it in our own facility, can it on our own line, and ship every order ourselves — no outsourced biomass, no third-party co-packer, no third-party fulfillment house. See the full Farm-to-Fridge story for the whole process.

Floral is designed to give an onset effect similar to alcohol — a social buzz, without the hangover. Our cocktails and seltzers are low in calories, and the effect builds in as the THC absorbs rather than hitting all at once like an edible.

Almost certainly. Except for our CBD Sparkling Waters, Floral’s drinks are not suitable for anyone subject to drug testing, and use of this product may result in a positive drug screen.

The effect you receive is dependent on two primary factors—(1) rate of consumption, and (2) how cannabinoids impact you individually. There is no body size corollary as there is with alcohol consumption.

If you’re new to THC beverages, we recommend that you start with one of our 2.5mg cans (our lowest strength products). That way, the worst-case scenario is that you don’t feel it and can titrate up to an amount that works for you.

With normal consumption, most people report feeling the drink within 15 minutes, a plateau at 45 minutes, and a subtle diminishing effect 1.5 to 2 hours after consumption.

Every order is packed and shipped by one of our own teammates — we ship out every weekday, straight from our warehouse. Generally, our packages are picked up at noon.

Orders over $100 ship free!

Please check your order carefully as soon as it arrives. All claims for product damaged during shipping must be made within forty-eight (48) hours of delivery — email customerservice@tryfloral.com with a full description and photos of the damage.

Outside of Final Sale items, our products carry a thirty (30) day customer satisfaction guarantee. If you are not satisfied, return the unused portion of the product — if we receive it within thirty (30) days, we will issue a full refund.

Return shipping is the responsibility of the customer: you arrange and pay for the return, and we recommend a tracked service, since refunds are issued on receipt of the returned product. Complete terms of purchase are provided at checkout — see our Shipping & Returns page for the full policy.

Everything lives in your account: enter the email you used at checkout and we’ll send you a one-time code — no password to remember, and it works even if you checked out as a guest. Once you’re in, Manage Subscriptions is right in the sidebar next to your order history — pause, skip a delivery, change frequency, or cancel anytime.

Subscriptions save you money on every delivery, and the discount depends on how often you get shipped: 20% off on a 2-week frequency, 15% off monthly, and 10% off every 8 weeks. You choose the frequency at checkout and can change it anytime.

No — you can check out as a guest with just an email address. And there’s nothing to sign up for afterward: any time you want to see your order history, go to Account, enter the same email, and type in the one-time code we send you. Subscriptions are managed there too — right in the account sidebar. If you’ve ever ordered from us, that’s all it takes to get in.